Terms & Condition & Refund Policy
Reservation
Reservations can be made via the website or by directly contacting our Travel Consultant
The prices attached to the package offer may still change at any time as long as the tour has not been confirmed
The prices attached are not valid during the Holiday/Eid period, tours during this period will be subject to additional fees
All new services will be blocked if payment has been made
Payment
Payment can be made via bank transfer, come directly to our office, or credit card
Tour down payment of 50% must be paid a maximum of 3 (three) days after confirmation
Payment via bank transfer, please send proof of payment to us
Payment must be made in full within 3 days
Cancellation
Unilateral cancellation by the ordering party after making a down payment is non-refundable
Cancellation after payment:
H-14 50% tour fee refund
D-7 there is no refund of tour fees
There will be several destinations that cannot be canceled if you have made a reservation, these destinations will be informed by our Travel Consultant before confirmation
Greater Force Majeure
Cancellation of crossing schedules due to weather is beyond our responsibility
Cancellation of flight schedules is beyond our responsibility
Privacy Policy
Your personal information is safe with us
Joglo Bali Tours only uses your personal information for reservation purposes